There has been a new update to the software in the email processing center.
This update requires some accounts to be updated in order to receive new messages. Sometimes the program will
display an "invalid password" message.
The fix we got from the email processing center is
a change that resolves the issue.
Go to the settings section of your email program (MacMail, Outlook, Thunderbird etc). There, change your "Incoming Server" name
in your email program to pop.maui.net for POP accounts or imap.maui.net for IMAP accounts.
Also it is required that you change the Username in the Incoming Server settngs to your whole email address like "firstname.lastname@example.org", not just "jojo".
If you don't want to work with the settings, you can just to go to http://webmail.maui.net and send and
receive from the Maui Net email program . All email has been received and stored there and is accessible
directly from the server using Webmail which has no issues.
Due to staffing shortage, our telephone support will be Monday - Friday from 9:00 am - 5:00 pm
There will be no after hours or weekend telephone support until further notice.
You can email or leave a voice message and we will return your call during regular business
hours, Monday - Friday 9AM - 5PM.
There is an issue with the email server after an update.
Some accounts are unable to receive messages although most can send.
The engineers are working on the issue but have no ETA as yet.
A work around until the issue is resolved is to go to
http://webmail.maui.net or http://webmail.mauigateway and send and
receive from there. All email has been received and is accessible
directly from the server using Webmail.
New Porn/Bitcoin Scam
An old email scam has returned claiming your email account has been hacked and you are being recorded
and demanding BitCoin extortion payment. Just delete the email, it is fake. Here is a link to an
article detailing the scam:
Spoofing Email From Line
There are emails coming in with blanks on the subject line:
"Your Mailbox Synchronization Failure Notice"
These are scam emails - not from us. Delete if you receive this email.
Do not click on any link
Nearly 15 billion spam messages are sent out daily.
Maui Net has directed an enormous amount of resources to help protect our customers from Unsolicited Commercial Email. CLICK HERE to find out what you can do to help stop Internet spam.
|Drowning in junk E-mail? Frustrated with spam? Maui Net's Spam Filter. It's FREE & easy to setup. CLICK HERE to turn it ON! Powered by Spam Assassin, selected Editor's Choice by PC Magazine.|
|If you read E-mail, your computer is at risk. Maui Net's Virus Filter. It's FREE & easy to setup. CLICK HERE to turn it ON!|
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