There is a scam extortion email circulating around the
country claiming they have access to your account and
demanding bitcoin payment to avoid exposing your activity.
The hacker does NOT access your account. If you
feel more comfortable, you can change your email password.
Here is a detailed explanation of this fake email:
Hacker cracked your email
National Email Hacker Attacks
There have been many computer breakins around the
country (equifax, zippys, wells fargo etc..) that have
resulted in user's private information exposed to hackers
including email addresses and passwords. These hackers
are then able to break into your computer, plant a virus
and then send spam from your account. This can result in the
sending ability of your email being blocked by a security
progam on the email server.
If your sending stops working, you may be a victim of this
hack. To restore sending service, you will need to run an anti-virus
program on your computer such as Norton, Mcaffe, AVG, Malwarebytes
or Panda as examples. Once the virus has been discovered and
removed, you will need to change your email password, both on
your computer and on the email server. Be sure to create a secure
password (at least 8 characters, one capital, one digit and a symbol
such as (@#%^!$)). You cannot use a previous password.
You can call our Tech Support any time for help on this,
808 875-2535 Ext #1.
We have received reports of forged emails with different
maui.net addresses regarding unpaid invoices. These emails are
scams and not from us. Delete the email and do not click on the
attachment link, it is a virus. If you do click on the link,
you should run an antivirus scan of your computer.
The only valid billing email address from Maui Net is email@example.com
Also we never send out attachments with our emails.
02/16/2018 - Logins to webmail will not accept an email address,
only the username. For example, you should NOT attempt to login
as "firstname.lastname@example.org". Just log in as "joe" at the Username field. If
you use the whole email address, the program will just blank
the fields and not complete the login.
We are using a new encrypted email server which displays the URL
at the top of the page as https://1616255.svc.e1m.net/email/scripts...
This is to allow the SSL encryption to secure your login information.
May 14, 2017
"WannaCrypt" RansomeWare for Windows
This virus has been circulating since May 12, 2017. It encrypts all the
files on your hard drive making them unusable. Then it displays a pop up
message demanding payment to de-encrypt them. It is not clear that they follow
through even if you make payment.
There are two things you can do to protect your files:
1. Update your operating system from Microsoft which has a patch to fix this problem
2. Backup all your files to an external place (hard drive or cloud) before you get
attacked. Then, if you do get attacked, you can restore your files from the backup.
Important Notice Regarding Your Domain Name(s)
If you have received a notice from Maui Global Communications per ICANN to review and update your contact information for your domain. Please DO NOT DISREGARD, as this needs to be done each year to verify your domain name. When you receive the email please take these steps to verify and keep your domain current:
Please click on view contact data.
Review all contact information
Send an email to with any changes and to verify all is correct.
For technical support, email us at:
or call us at 875-2535 Option #1 from the menu.
iPad Email Setup Steps Click Here to setup your iPad Email account
iPhone Email Setup Steps Click Here to setup your iPhone Email account
MS Outlook Email Setup Steps Click Here to setup your Outlook Email account
Our Technical Support is open 24 hours a day 7 days a week 365 days a year.
Call us at 875-2535, ext. 1
Nearly 15 billion spam messages are sent out daily.
Maui Net has directed an enormous amount of resources to help protect our customers from Unsolicited Commercial Email. CLICK HERE to find out what you can do to help stop Internet spam.
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